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What is omnichannel?

Since 2008 we have been at the forefront of helping clients simplify their customer engagement process by unifying their different communication channels onto a single platform. ViSight Omnichannel integrates with multiple channels including email, social media, SMS and live chat, to give you a truly holistic way of managing customer queries.

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Analytics at your fingertips

In addition to our ViSight Omnichannel solution, we also provide you with the analytics and reporting across your various mediums, in order for you to make informed decisions based on the real-time information you receive.

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A world of experience in our pocket

With a presence in more than 50 countries and in excess of 55,000 seats installed, our ViSight Omnichannel and Analytics solutions have been tested and are proven to give you the most relevant insights whenever and wherever needed!.
With a track record in handling millions of errands a month, you can be sure that our solutions will always meet and exceed your customers’ expectations.
Customer engagement has never been this simple.