Check out all our most interesting business intelligence and tech related articles in one convenient place for you to browse through.

How Chatbots Can Benefit Your Marketing and Sales Plan

Today, technological advances have made it possible for businesses to reach out to consumers in a way that wasn’t possible years ago. With the progress of artificial intelligence (AI) and natural language processing (NLP) comes the new and evolved chatbot. Many organizations have started using chatbots as automated tools to respond to common customer queries. That being said, chatbots can also help with your marketing strategies and guide your customers smoothly through your sales channel. Below are nine ways that chatbots can be used to your marketing advantage:

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How Business Intelligence Will Transform Your Company

If you are a business owner, chances are that you are always be looking for ways to grow your brand awareness and better your company altogether. To do so, there are major decisions that need to be made and a lot of work that has to go into it. Business intelligence is a great way to streamline your business services. Here are some positions that can be bettered with the use of business intelligence:

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Why a Chatbot is Important for Every Micro-Influencer

A micro-influencer is someone who has a long list of followers on a particular social media channel. They are brand advocates who are deeply engaged in a particular niche or topic like beauty, health, or even business. They take their game seriously and have a long-term plan of drawing a consistent income from it. Their followers are people with a similar mindset who trust the opinions of the people they admire deeply.

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How Chatbot Can Help You Reach Your Business Goals.

Chatbots are programs that can be used as agents or assistants for your customer service needs. These bots use artificial intelligence to help accommodate and automate your messaging systems, whether on social media or on your website. These bots are programmed to engage in conversations with humans and can be deployed onto any platform. They are alternatives to human customer service that are available 24/7 and will respond instantly.

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How Data Analytics Can Benefit Your Business Strategy

In this fast-moving market, it’s never been more important for businesses to stay smart. As finding new customers is getting increasingly difficult, more companies are working towards keeping their existing customers, rather than trying to find new ones.

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How to Identify Chatbot Features Your Customers Will Love

Recognising what clients need is a vital part of the business that needs to realise success. If you are not selling what people want, you will not sell much. However, identifying the factors has been painstaking and complicated, and taken a lot of hours of human resources that would be necessary somewhere else. With the invention of ViSight Chatbot, finding out what customers are seeking is more accessible than ever before. Chatbots can analyse and identify a huge amount of data, but firms that try doing too much can form bots that do too much work. They end up chasing customers away from the brand, in the place of using an easy-to-use, simple chatbot that would serve customers better.

Author: Admin

How Can Your Business Adopt Chatbots for Customer Service Successfully?

The popularity of ViSight Chatbot is on the increase, most typically for purposes of serving as another source of customer service on company sites. Because of that, they carry out a crucial role in the journey of the modern customer, contributing to modest customer engagement and marketing strategies. The truth is that close to 80% of companies are already using chatbots or have a plan to implement them before the end of 2019.

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How to Design a Chatbot for Improved Customer Experience

Chatbots are now on the rise, and almost every commercial website has integrated or is trying to incorporate a digital assistant to help customers with simple tasks. Here are four tips that can help you get the most out of the chatbot that you have deployed, or you are planning to implement, in your website.

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Firms Setting Themselves Up for Success Through Visight Chatbot

Gone are the days when you were to build another site to be present online. There is a new era where all things have a connection when it comes to developing next-generation experiences digitally. The iPhone brought about mobile revolution, and it has continued to change the expectations of business users with the digital and web experiences it brings.

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How Chatbots Can Increase Leads to the Sales Funnel

Machine learning is among the most recent buzzworthy technologies with a few applications showing a lot of potentials to change all industries. The majority of consumers encounter this technology through ViSight Chatbot. They are proving to be fun digital toys for programmers but are also a blessing to enterprises using them to increase sales and supplement human customer service. The chatbot is a competitive intelligence system for interacting through text. Online firms have been employing these business intelligence tools for some time now. It is now common to see the chat button at the bottom corner of the site which opens the chat window to the chatbot.

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5 Techniques to Identify the Best Chatbot Platform for Your Company

A chatbot is a programming script, an algorithm that bears the design of giving users an edge in online communication to perform a particular task without requiring the help of a live agent. It means that the user will realise his needs on a specific site without the involvement of any live agent that would have to work 24/7, therefore automating the whole process. Chatbots have developed enough competitive intelligence to be able to solve complicated tasks; this process is called machine learning.

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Using AI to Deliver Quality Customer Experience

We are seeing more and more advancements as we are immersing into the world of artificial intelligence (AI). Human-like machines are making a breakthrough in technology and are being implemented in our phones, smart homes, cars, and other devices. AI can play a part in business as well. They can be replacement customer service representatives. Bots will never get tired or need breaks and will be able to answer existing or potential customers right away at all hours of the day.

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5 Business Intelligence Trends That Will Be On Rise in 2019

In 2019, you’ll have to figure out a way to stay on top of the business game. If you’re looking for a tool to help you exceed all expectations in the next year, you may want to invest in business intelligence (BI). It’s an innovative business tool that can help you gather and analyse data quickly and efficiently. This refined data can be used in many ways. With that said, here are five BI trends that will play a massive role in the business world in 2019.

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Chatbot Trends That Will Inspire Your Marketing Strategy

Chatbots employ the power of competitive intelligence to communicate using messenger channels and sometimes speech. The utility of chatbots has been on the rise as firms look at ways of improving customer services while holding on the budget. Even though Visight Chatbot functions with platforms like WeChat and Facebook Messenger, they possess unlimited potential. The global market of chatbots will exceed $9 billion in a few years to come.

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Tips on How to Use AI in Customer Experience Management

Artificial intelligence and machine learning are not merely tools that are used to streamline customer engagement; these tools present an exclusive opportunity for organisations to rethink how they will build context around every individual. Such an approach will ultimately convert into a more loyal customer base and better experience.

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5 Reasons Omnichannel Customer Engagement Is Critical to Your Brand

Twenty years ago, clients only relied on mail and phone to communicate with the seller. However, modern-day consumers will not think twice before using a combination of various communication channels that are available at their disposal. Some of them include sending an SMS, email, social media, phone calls, and chat.

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End The Frustration of Customers with Chatbots

Firms which put chatbots in place of human beings as customer care representatives have a reason for doing so. Even though nothing can beat the human touch, the chatbot can give all business users the direct answer to their questions. In case you have owned a store for some time, you will know that it is quite impossible to teach customers to be patient. They become frustrated each time the call is on hold for long or if the question does not have an immediate answer.

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7 Top Benefits of Using a Chatbot for Your Business

The use of chatbots has been on the rise over the last few years. More and more business owners now include it in their customer experience management process. The software brings forth a new way of communicating with the world, and more so with customers. It helps in increasing the popularity of messaging applications, the increased development of all forms of wearables and sensors, and with the increase of Artificial Intelligence (AI) and emerging technologies.

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5 Reasons to Use Chatbot for Your Business

The use of chatbots in business is becoming the norm. You could be wondering what would be the reasons behind these sudden changes. The truth of the matter is that more and more people are integrating chatbots in their business operations. The reason is that chatbots benefit entrepreneurs in several ways.

Author: Admin

10 Secrets on How to Implement a Chatbot in Your Enterprise

It can be so demoralising if you discover that you are the only kid on the block who does not have the coolest new toy. You will have a similar feeling if you discover that your business is the only one in the industry that does not have a chatbot. Are you looking towards getting a chatbot and feeling like you're behind on the trends? There are some things that you need to understand before you make a purchase. You need to understand whether you want the chatbot on your company website, WeChat, Facebook Messenger, etc.? Will the system use scripted text, natural language generation software, or natural language processing? The other thing that you need to understand is machine or AI learning.

Author: Admin